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TOPIC: Unable to add images

Unable to add images 3 weeks 8 hours ago #8060

Been working fine until recently ((we suspect until a recent update), now when we try add media (images) and save we get an error saying "Please fill all the correct fields" New ads post correctly as long as we don't try to add images.
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Unable to add images 2 weeks 6 days ago #8061

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Hi,

Have you done template override for our Post Ad form layout? If yes, kindly remove it and check. If still, you have the issue, please send your site access to This email address is being protected from spambots. You need JavaScript enabled to view it. to check the issue.


Thanks
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Unable to add images 5 days 21 hours ago #8071

As a follow on to this, it seems to be related to exif data, if I try to upload a jpg with no exif data it works fine, same image but with exif data fails to upload and I get the error above.
Also noticed the no matter how many images are uploaded to an Ad (our limit is set at 12 in the config) the Ad only shows the first 4 images ? can be seen here
https://www.mr2oc.co.uk/classifieds/advert/234-2004-toyota-mr2-mk3-facelift.html
the linked Ad has 10 images uploaded but only 4 are viewable
Regards
Jimi
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Unable to add images 5 days 10 hours ago #8075

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Hi,

We assume that you have not added your file format to allowed file formats. Kindly add the file format in your Joomla admin under "Global Configuration -> User permissions -> Legal image extensions (file types)" and check.

We checked mr2oc.co.uk/classifieds/advert/234-2004-toyota-mr2-mk3-facelift.html and we can able to view the 10 images in the carousel. Kindly click the arrow on the carousel and check.

Thanks
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Unable to add images 5 days 4 hours ago #8076

these extensions are shown bmp,gif,jpg,png,jpeg and always have :blink:
we have been using this extension without issues for a few years and only when we upgraded to the latest version did this issue start to occur
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Unable to add images 5 days 3 hours ago #8077

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It seems to be strange, kindly send your site access to This email address is being protected from spambots. You need JavaScript enabled to view it. and also send the image file that you can't upload. so that we will check and update you.


Thanks
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