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Lost ad pictures after uprade

TOPIC: Lost ad pictures after uprade

Lost ad pictures after uprade 1 year 5 months ago #7648

All the pictures associated with my paid members disappeared when I upgraded 3.5. Is there something I am missing? (besides the pictures)
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Lost ad pictures after uprade 1 year 5 months ago #7650

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Hi Steve,

We assume that you are missing some configuration. Kindly send your admin username and password and FTP details to This email address is being protected from spambots. You need JavaScript enabled to view it. . So that we will check and update.

Thanks.
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Lost ad pictures after uprade 1 year 5 months ago #7651

Now after one day of upgrading to 3.5 none of the pictures from any of the ads are showing.
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Lost ad pictures after uprade 1 year 5 months ago #7652

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Dear Customer,

Sorry for the inconvenience caused.

It's strange that the pictures are missing but as mentioned earlier we need your FTP details to check the codes. Kindly send those details to This email address is being protected from spambots. You need JavaScript enabled to view it. so that we will check the problem and notify you ASAP.

Thanks
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Lost ad pictures after uprade
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