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TOPIC: Upgrade to Joomla 3.6.5

Upgrade to Joomla 3.6.5 1 year 8 months ago #7247

  • Herta Nava
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Hello,
I have the latest version of Jomclassifieds, which I installed through the quickstart package, with the Classic Demo template.

However, I just upgraded Joomla to version 3.6.5. and now my template is broken, colors are gone, layout too, etc.

Why is this? This shouldnt happen. This is ot a major upgrade, only a security joomla upgrade. We should be able to upgrade Joomla easily without breaking anything.

Please, let me know which is the appropriate way to upgrade joomla security updates, without having to email you and having to wait 1 or 2 days until you can respond. i have to launch a site soon, and now my site is broken and I need to fix this soon.

Thank you.

:(
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Upgrade to Joomla 3.6.5 1 year 8 months ago #7253

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Dear Customer,

Kindly send us your site admin and FTP login credentials to This email address is being protected from spambots. You need JavaScript enabled to view it., the issue will be fixed and will notified you ASAP.

Thanks
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Upgrade to Joomla 3.6.5 1 year 8 months ago #7254

  • Herta Nava
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Hi,
Ok, but will I have to email you or ask for support each time I have to do a joomla update? With the time difference, I will have to roll back the upgrade and then wait 2 days until you can fix this.

Can you please just post the procedure to perform joomla updates?

Thank you!
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Upgrade to Joomla 3.6.5 1 year 8 months ago #7255

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Dear Customer,

My sincere apologies for the inconvenience caused. This time please send your site URL, Joomla admin username and password and FTP details to This email address is being protected from spambots. You need JavaScript enabled to view it. . So that we will install Joomla latest version and Jomclassifieds latest version in it and then fix the issue . After fixing the issue, we will send you the procedure to update Joomla in future without affection your site.

Thanks.
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