Frequently Asked Questions

What is JClassify?

JClassify is a gantry-based template to create a powerful classifieds website.It allows novice web developers to quickly build a Classifieds website without the need to create web pages from scratch.

Difference between JomClassifieds component, JomClassifieds Classic and Modern Quickstart?

  • JomClassifieds is an extension to create exciting classifieds sites.
  • JomClassifieds Classic Quickstart package helps you to quickly create a classifieds website in Classic design view. (http://demo.jomclassifieds.com/)
  • JomClassifieds Modern Quickstart package helps you to quickly create a classifieds website in Modern design view. (http://demo.jomclassifieds.com/modern/)

Difference between JClassify Quickstart, Bundle and Template package?

  • Quickstart package comes with both JomClassifieds component and JClassify template.Additionally, JomClassifieds Postad button module and RokNav menu module are integrated with it.Using this pack, you can build your website in minutes.
  • Bundle package comes with both JomClassifieds component and JClassify template.Additionally, JomClassifieds Postad button module and RokNav menu module are integrated with it.Here, you have various options to choose for your site.
  • Template package comes with only the JClassify template.Since, JClassify is a gantry-based theme, install Gantry framework after template package installation is completed.In this template pack, you have several options at backend to change as per your requirement.

What about the subscription of the template?

JClassify template costs $199 with 2 years of subscription period.If you purchase this template, you can also download JomClassifieds extension and its updates till 2 years.

Can I use the component after my subscription period?

Yes, you can use it lifetime.But, if you need support and updates about our component, you need to subscribe it.

How and when can I download the product after purchase?

You can download it from you account in our jomclassifieds.com site.If you cannot download it, then mail us at: This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.. We send you the package through email.

What type of payments do you accept?

We accept payments through Paypal and 2Checkout.

Do I have to pay a monthly/yearly fee to use the extension?

No, you don’t have such fee to use the extension.

I have paid for my order but not yet accessed to download?

If you have any problem in downloading the package after purchase, send mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.. We send the package to your email directly.

Is this a monthly price or a one-time payment?

It's a one-time payment for this extension.

What happens after my order expires?

Once your order gets expired, you have to subscribe it again, to use the product.

Where can I get support?

If you have any queries mail us at: This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.. Otherwise, visit our forum: http://jomclassifieds.com/forum/index.html , and post your queries.

Our support time is 10:00 a.m - 07:00 pm ISD [ GMT + 05:30 ]

Working Days: Monday to Saturday.

See the documentation to get detailed information about the product.

When do you refund?

  • Check the demo from our site and purchase.If you noticed any bug in the package, we just fix the bug.
  • If the feature given in the documentation is not available or if the same product is purchased twice, then we will refund your payment.

Can I modify the source code of the product?

Yes, you can modify the source code.But if it causes any issues after modifying, we are not responsible for that.

Is your template responsive?

Yes, it is highly responsive to all devices.

How can I make my website look like template demos?

If you purchase the QuickStart package, you can build your website like template demo within few minutes.

If I purchase your extension, what support can I get?

You get forum and email ( This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.) support.Our support time is 10:00 a.m - 07:00 pm ISD [ GMT + 05:30 ].Working Days : Monday to Saturday.

Can I update this over my customized product?

If you update this, your customizations will be gone, and we are not responsible for that.

Do you provide support for third party extensions in your template?

No, we provide support only for JClassify and JomClassifieds component.Any issues in Gantry or RokNav Menus we are not responsible.