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TOPIC: Unable to find install package

Unable to find install package 2 months 4 weeks ago #6840

I'm having trouble installing UdeeIM zip files . whenever i try to upload them via extensions.
I get these two errors.

Warning

JInstaller: :Install: Can't find Joomla XML setup file.
×
Error

Unable to find install package

Please could help resolve these so i can be able to upload files.
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Unable to find install package 2 months 4 weeks ago #6841

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Dear Customer,

Apologize for the delay. Kindly check the below document link to install our Messaging System Plugin,

jomclassifieds.com/internal-messaging-system.html

If still you have issues, please send your site URL, Joomla admin username and password to This email address is being protected from spambots. You need JavaScript enabled to view it. .So that we will check and update you.

Thanks.
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Unable to find install package 2 months 4 weeks ago #6847

I have sent a message to support.
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Unable to find install package 2 months 4 weeks ago #6849

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Thanks for the details. We installed it.

Thanks.
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Unable to find install package 2 months 4 weeks ago #6851

What version of Uddeim package did you use?
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Unable to find install package 2 months 3 weeks ago #6852

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We installed Uddeim 3.9 version for you.

Thanks.
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