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TOPIC: Photo orientation from mobile

Photo orientation from mobile 4 years 7 months ago #4861

  • bmanke
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We've noticed an issue when posting ads from a mobile phone. Photos taken with portrait orientation get automatically flipped to landscape.

Is there some way to correct this?

Thank you!
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Photo orientation from mobile 4 years 7 months ago #4862

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Dear Customer,

We assume that you image is uploaded from iPhone. If so, kindly check the below link for the solution.

www.joomlacontenteditor.net/support/foru...ge-rotates-on-upload

Thanks.
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Photo orientation from mobile 4 years 7 months ago #4897

  • bmanke
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Thanks for the information. It seems like there is no way to fix this issue from the component's side, but that iPhone users must rotate their images differently on their phone before uploading, is that correct?

Thanks!
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Photo orientation from mobile 4 years 7 months ago #4898

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Yes, you are correct.

Thanks.
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