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TOPIC: problem of products page view and solution needed

problem of products page view and solution needed 2 years 9 months ago #1910

  • 24/7 Khmer
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Dear Jom Classified Team:

I want to report a problem concerning the page view on smart phones and tablet and may kindly provide solution.

I am using Joomla 2.5 version, when i add ads and show on categories at joomla font page it seem okay for computer screen resolution, but it's not okay on any phone and tablet. when i click on categories menu to show all products on page it's seem okay too, but when you click on product to view detail then it make the hold webpage become smaller. Note for original joomla layout at the same position with your layout of product page, it's working fine to keep screen resolution on phone same as on computer screen resolution. You can test on my webpage here: www.247kh.com
For this problem i hope you could help to solve it, because it's very importance for me.

Thanks you in advance. Hope to see your reply soon

Best Regards,
247kh.com
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problem of products page view and solution needed 2 years 9 months ago #1916

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Dear Customer,

Kindly provide us 24 hrs time. So that we can check and update you.

Thanks.
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problem of products page view and solution needed 2 years 9 months ago #1918

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Thanks, Hope to see your reply soon with solution.
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problem of products page view and solution needed 2 years 9 months ago #1919

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Dear Customer,

We checked your site and it seems that you have made some changes in our jomClassifieds.css file.
www.247kh.com/components/com_jomclassifi...s/jomClassifieds.css

Kindly send the below details to This email address is being protected from spambots. You need JavaScript enabled to view it. , So that we can check and fix it.

1. Your joomla admin details.
2. Site FTP details.

Thanks.
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problem of products page view and solution needed 2 years 9 months ago #2061

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Dear Jom Classify Staff:

Currently we are using Joomla 2.5.14 version , when we view the product detailed page on smart phone, the webpage will become a responsive webpage. However, we are not interested in making the webpage on smart phone like responsive one, we would like the page on smart phone looks exactly the same as on computer, therefore could you solve the problem for us?

This is an very important issue for us. Unless the problem will be solved, otherwise we are very difficult to proceed with your system.

Thank you and best regards

Lim Sovannara

24/7 khmer
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problem of products page view and solution needed 2 years 9 months ago #2068

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Kindly send the below details to This email address is being protected from spambots. You need JavaScript enabled to view it. . So that we will make Jom Classifieds component Non-responsive.

1. Your site FTP details.
2. Joomla admin username and password.

Thanks.
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