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TOPIC: URGENT : Big problem with GetImage function

URGENT : Big problem with GetImage function 3 years 1 month ago #876

  • DUSSAUSSOY
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Hi,

The « thumbnail display » randomly loads the original images (posted by the users) with their original size.
Although the file suffix (_list, _grid, _gallery) are created, they are not used on the displayed lists of ads or on the carrousel ads.

If you look on this page, you will see that the source path of images randomly contains either "www.mydomain.xx" or just "mydomain.xx"

I tried the admin function "recreate pictures" without success.

Correcting this problem is imperative, as the total page size can be up to 30 Mb !!!
We must open our website at the end of this week, but it is necessary to fix this bug before launching it.

Thank you for your quick response and corrective action.
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URGENT : Big problem with GetImage function 3 years 1 month ago #881

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Dear Customer,

Apologies. I have checked several ads from your website and I see the script loads appropriate images for me. I doubt you should have cache issue. Could you please confirm by clearing it ?

Thanks
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URGENT : Big problem with GetImage function 3 years 1 month ago #886

  • DUSSAUSSOY
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Thank you for your answer,

what do you mean by "cache issue" and clearing it ?

thanks and regards
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URGENT : Big problem with GetImage function 3 years 1 month ago #888

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I mean the browser cache. Please clear your browser cache and check it again.

Thanks
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URGENT : Big problem with GetImage function 3 years 1 month ago #889

  • DUSSAUSSOY
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I've already cleared cache.

Please check ads with title "Livre Intouchables", this one will show you big image. Then go click to see the ad you will see the carrousel is loading the big image too.
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URGENT : Big problem with GetImage function 3 years 1 month ago #891

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Hi,

We found the issue. Please send the FTP details (Not even full access, provide access to root->Components->com_jomclassifieds ). So that we will check and fix it.

Thanks
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