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TOPIC: Membership Expire Problem

Membership Expire Problem 2 years 1 week ago #4475

  • Ken
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I have a problem with membership expire too quickly.

I have memberships expire in 90 days but they are expiring in 10 days.
I have the alert to be sent 7 days before ad expire and that's working right.

Also I have 100 ads per account membership but it shows I have only 8 left. I only added 2 ads so I should have 98 left. See below.


Hello admin,

Your membership is about to expire!
Name : Free
Price : Free
Days : 90
Max ad(s) : 100
Remaining ad(s) : 8
Created on : 2014-11-20 11:38:30
Expires on : 2014-11-30 19:38:30
Transactionid on : 0


P.S. I also received another email alert that says:
Email subject: YOUR_PREMIUM_ADVERT_IS_ABOUT_TO_EXPIRE
Email body: PREMIUM_ADVERT_EXPIRE_NOTIFICATION_EMAIL_BODY

I didn't edit any files for the software. Did all the files get ftp correctly when I installed the software?

Thanks
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Membership Expire Problem 2 years 1 week ago #4481

  • Super User
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Seems to be strange, kindly send the below details. So that we will check and fix it.

Thanks.
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